Cell Phone Repair in Atlanta: What to Know Before You Go

A cracked screen, a battery that will not last the day, or a phone that stopped charging can throw off your whole day. If you are looking for cell phone repair in the Atlanta area, it helps to know what is commonly repairable, what to ask a shop, and where to find a technician nearby.

TPK Wireless has two locations serving the Atlanta area, one in East Point and one in Fayetteville.

Common cell phone repairs

• Cracked or unresponsive screens. The most common phone repair, from spiderweb cracks to touch that no longer registers.
• Battery problems. Phones that drain fast, shut off unexpectedly, or run hot.
• Charging port issues. A phone that only charges at a certain angle, or not at all.
• Water damage. Power the phone off right away and get it looked at quickly.
• Camera, speaker, and microphone faults. Blurry photos, muffled sound, or calls where the other person cannot hear you.

Repair or replace?

If a phone has one clear problem, such as a broken screen or a tired battery, repair is often worth considering. If the device has several issues, is very old, or no longer gets software updates, a repair may only delay the inevitable. A technician can look at the phone and tell you which makes sense.

What to ask any repair shop

• Will you diagnose the phone before starting and explain what you found?
• Can you give me the quote before any work begins?
• Should I back up my phone first, and how is my data handled?
• What coverage comes with the repair?

Before you head to the shop

Back up your photos and contacts if the phone still works. Remove the case and any screen protector, and note when the problem started and whether the phone was dropped or got wet. Bring your charger if charging is part of the issue.

Visit TPK Wireless

East Point: 3630 Marketplace Blvd Ste 810, East Point, GA 30344. Phone: (404) 786-9187.

Fayetteville: 178 Pavilion Pkwy, Fayetteville, GA 30214. Phone: (404) 889-5524.

Call the location closest to you, describe what is wrong with your phone, and ask what the next step is.