FREQUENTLY ASKED QUESTIONS
Common Computer Repair Problems
What Should I Do If My Computer Is Running Slow And Applications Are Not Loading Properly?
If you notice that your computer is running a lot slower than it used to, chances are, you most likely have a virus, malware, spyware or a
combination of them. In order to properly remove any virus, malware or spyware, we would need to restore your computer. A restore will
completely wipe all viruses, malware and spyware from your computer and we will install a fresh copy of Windows or MacOS on your computer. We also offer data recovery services to save any data before we restore your computer.
What Should I Do If Water Spilled On My Computer?
Do NOT turn your computer or plug it up to a charger. Turn it off
immediately if possible. If you dropped your computer in water and it’s not turning on, we can usually get it working again to retrieve data. In some cases we can even get it working like new. However it’s important to understand that after a device has had water damage there is always a risk that it can start having problems down the road
Why Won't My Computer Come On?
There are many different reasons why an computer won’t come on. It
could be a bad screen, a bad battery, a bad charging port, a motherboard issue or a combination of those things. Bring your device to our expert technicians so we can run a detailed diagnostic to find out exactly what the issue is.
What Should I Do If My Charger Is Not Going In All The Way?
This is a very common problem. Dust, lint, dirt can accumulate in your charging port of your computer causing your charger to not go all the way in. Do not try to clean it out yourself. This can potentially cause more damage to your computer. The charging port needs to be replaced to properly fix this issue.
